PRIVACY POLICY

Cookies & Data, Explained Plainly

What Are Cookies

Small text files placed on your device when you visit espadpalm.com, so the site remembers your visit — the itineraries you looked at, the language you browsed in, or the port you searched for.

Cookies We Set

Essential

Required for booking, checkout, and account sign-in. Always on.

Preference

Remembers language, currency, and cabin filters between visits.

Analytics

Aggregated, anonymized data on how people move through the booking flow.

Marketing

Used to show relevant voyage offers on other sites you visit, based on your browsing interests.

Security

Helps protect the website, prevent fraud, and keep your booking information secure.

Functional

Enables helpful features such as embedded maps, videos, contact forms, and live chat.

What We Collect & Why

Beyond Cookies

When you book, request a quote, or contact a planner, we collect what's needed to deliver the trip — name, contact details, travel dates, and payment processed through our payment partner.

We don't sell data to third parties.

Espad Family

We do not share your booking or personal data with sibling brands unless you explicitly opt in to a shared offer. ESPADLAND may process limited information when needed to operate the group.

Full control, always opt-in.

Bookings & Cancellations

Prices & Availability

Prices are confirmed only after payment is received and the relevant supplier approves the reservation.

Deposits & Payments

Deposit amounts and final-payment deadlines vary by itinerary and supplier and are confirmed before booking.

Changes

Changes to name, dates, routes or stays are subject to availability and may result in supplier fees.

Cancellations

Cancellation requests must be made in writing. Refunds depend on applicable supplier terms and timing.

Travel Documents

Travellers are responsible for valid passports, visas, health documents, insurance and entry requirements.

Insurance

We strongly recommend appropriate travel insurance for cancellation, medical care, delays and lost baggage.

Questions?

privacy@espadpalm.com

Your Rights

Access

Access, correct, or delete the personal data we hold about you.

Choice

Object to certain uses of your data, including marketing.

Cookies

Block or delete cookies at any time through your browser settings.

Manage Your Cookie Preferences

Choose which optional cookies ESPADPALM may use on this device.